Accessibility Statement (AODA)

Effective Date: July 11, 2025
Last Updated: July 11, 2025

Organization: 14297849 Canada Inc. o/a Hireloom Talent Group (“Hireloom”, “we”, “us”)

Hireloom is committed to providing services in a way that respects the dignity, independence, integration, and equal opportunity of people with disabilities. We strive to make our website, platforms, and customer interactions accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation (IASR).

1) Our Commitment

We aim for web experiences that are compatible with assistive technologies and align with WCAG 2.1 Level AA where reasonably practicable.

We provide accommodations on request for candidates, clients, and visitors in their interactions with us (including application, screening, interview, and onboarding support).

2) Requesting Accommodations or Accessible Formats

If you need an accommodation, accessible format, or communication support (e.g., larger print, alternate document formats, captioning for video interviews, or scheduling assistance), contact us:

Email: info@hireloomtalentgroup.com
Mail: 6 Stavebank Road, Belleville, ON, K8P 2N6

We will acknowledge requests and work with you to provide a suitable arrangement. Where a requested format is not practicable, we will provide an effective alternative in a timely manner.

Target response time: within 2 Business Days (sooner wherever possible).

3) Feedback & Accessibility Concerns

We welcome feedback about barriers you encounter on our website, platforms, or in our processes. Please share:

A description of the issue, page/feature, device/browser, and assistive technology (if applicable).

Your preferred contact method.

We will review and respond in a timely manner and take steps to address barriers within our control.

4) Employment & Recruitment Accessibility

For job applicants engaging with Hireloom or our clients:

We provide accommodations during recruitment (e.g., alternate assessments, extended time, accessible interview formats).

We will notify applicants of availability of accommodations throughout the process.

When arranging an interview, we will consult with you to provide suitable accommodations, considering your accessibility needs.

5) Third-Party Content & Platforms

Our website may include links to third-party content, job boards, video tools, or training providers. While we encourage accessibility from our partners, we do not control third-party platforms and cannot guarantee their conformance. If a barrier arises with third-party tools used in our process, we will work with you to provide a reasonable alternative.

6) Service Interruptions

Where planned or unplanned disruptions affect accessibility (e.g., platform downtime), we will post a notice on our website or application portal where feasible, including the reason for the disruption and expected duration, and offer available alternatives.

7) Ongoing Improvements

Accessibility is an ongoing effort. We review our policies, web content, and customer interactions periodically to identify and remove barriers, and to maintain compliance with AODA/IASR requirements.

8) Limited Liability

While Hireloom uses reasonable efforts to support accessibility and provide accommodations in good faith, we do not guarantee uninterrupted, error-free, or fully conformant access in all circumstances, including those involving third-party services, legacy content, or temporary outages. To the fullest extent permitted by law, Hireloom disclaims liability for indirect or consequential damages arising from accessibility limitations; this statement does not limit rights or remedies available under applicable accessibility laws.

9) Alternate Formats of This Statement

This Accessibility Statement is available in alternate formats upon request. Contact info@hireloomtalentgroup.com.